Privacy Policy

This policy applies to the San Juan Capistrano 24/7 Plumbing website and to calls made to our phone line. We run a call-only service, so the site does not ask you to submit personal details through any page. Everything we learn about you comes from the call itself or from basic technical records that any website keeps.

Questions about this policy can be sent to contact@247plumbersanjuancapistrano.com.

When you phone (949) 325-3122, we may receive your phone number and the details you give us, such as your name, service address, a description of the problem, and access instructions. We use these details to book an appointment and to send the right plumber to the right place.

Please share only what the plumbing request needs. We do not ask for payment card numbers or government identification numbers on the first call.

Calls to our line may be recorded for quality and training purposes. If you prefer not to be recorded, tell us at the start of the call, or end the call and tell us what you prefer when you call back. Recordings help us confirm what was agreed, correct mistakes and train the people who answer the line.

We use call information to schedule and carry out plumbing service, to answer questions about your appointment, to improve how we handle calls and to meet legal or accounting duties. We share the details a plumber needs to do your job with the licensed and insured plumber assigned to you.

We may also share information when the law requires it, for example in response to a lawful request from authorities. We do not use your details for purposes unrelated to plumbing service.

Like most websites, the hosting service may keep standard technical records such as browser type, pages viewed and the date of a visit. These records help keep the site running and secure. You can use your browser settings to limit cookies or similar technology.

You may ask what information we hold about you, ask us to correct it, or ask us to delete it where the law allows. Contact us by email at contact@247plumbersanjuancapistrano.com, or by phone at (949) 325-3122.

We may update this policy as our service changes. The current version is always the one on this page, and the year shown here is 2026. If you keep using the site or phone line after a change, the updated policy applies to you.